Service Charge: Our service charge is $85.00. This charge covers the cost of bringing a fully trained technician with a fully stocked service truck to your home. Our technician will provide you an estimate for the cost of labor and parts. This service charge will be waived if you approve the estimate and have us repair the appliance.
Cost of Labor: Includes the amount in which it will cost to repair the appliance. Labor rates are NOT based on the time a technician spends in the home. Operating a service organization involves costs that are unseen by the customer that are vital to perform prompt and efficient service. Examples of these costs are the technician’s ongoing training expense, costly test equipment, office personnel, rent, parts inventory, and much more. You are hiring an entire company for fast and efficient service, rather than the technician alone. That is why we base our labor charges on industry standards for each individual type of repair.
Parts: If repairs become necessary due to defective parts, the parts will be charged in addition to the labor.
Warranty: At Horizon Home Services , customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:
3 years on parts and 1 year on labor. (warranty valid for parts we supply and install, unless specifically noted).
* Applies only when you have paid us directly, otherwise your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company.
When you deal with Horizon Home Services you are putting your faith in the area’s very best appliance repair specialists. We’ve been in this industry for over a decade and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.
|Monday||8:00AM - 8:00PM|
|Tuesday||8:00AM - 8:00PM|
|Wednesday||8:00AM - 8:00PM|
|Thursday||8:00AM - 8:00PM|
|Friday||8:00AM - 8:00PM|